About LifeNet of New YorkCritical Care Flight ServicesAbout us

Our flight crews provide critical care life support to patients throughout New York and Pennsylvania. We partner with EMS, Fire, and hospitals to bring ICU level care and rapid transport to those who need it most.
Above and Beyond

Program Overview

Critical Care in the Air

LifeNet of New York is a program operated by Air Methods. Nationwide, we operate 300+ aircraft at more than 250 bases. In the LifeNet of NY program, we operate 10 helicopters and 1 airplane. Our flight crews bring critical care directly to the patient, whether on a scene or in a hospital, and quickly deliver them to a specialty center that can manage their conditions.

Each aircraft is staffed 24/7 with a pilot, a flight paramedic, and a flight nurse. Our highly experienced pilots undergo rigorous training to qualify in their assigned aircraft, and regularly demonstrate proficiency to maintain their credentials. Our clinicians are trained well above their standard scope of practice as nurses and paramedics. Each are specially qualified as a critical care providers: the assessments, medications, and interventions our teams render are well beyond the prescribed protocols for ground-based ambulances.

When a first responder or physician requests our assistance, our crews complete a safety survey before responding. When all parties are in agreement that it is safe and prudent to proceed, the closest appropriate aircraft responds to stabilize and transport the patient to the facility best equipped to treat them.

Patient Advocacy

Our mission doesn’t end when the patient is safely delivered to the hospital. Each patient is assigned a patient advocate to ensure that they are represented through the billing process.

Our dedicated Patient Advocacy team provides patients with support and resources during the post-flight billing process. Our goal is to relieve stress on patients and their families. Patient Advocates successfully help patients navigate the claims and appeals process. When patients work with our Patient Advocacy team, they rarely pay more than their co-pay and deductible.

You can see who we’re in-network with here.

LifeNet 7-5
Emergency Dispatch
1-800-435-3822
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Support From Above

Crew Qualifications

  • Pilots
  • Paramedics
  • Nurses
  • Mechanics

Our pilots are specially trained in their assigned aircraft and regularly re-qualify with our training staff after demonstrating proficiency in flight and emergency procedures.

  • 2000 flight hours minimum
  • 1000 flight hours, pilot-in-command
  • 50 hours of night flying
  • Night Vision Goggle trained

LifeNet pilots undergo training in avoidance of terrain and inadvertent instrument meteorological conditions, high-altitude operations, mountain flight operations, brownout/whiteout operations, and air medical resource management.

Our Flight Paramedics are specially trained in critical care medicine in addition to the standard paramedic curriculum.

  • Credentialed in all states within their response area
  • 3+ years in a high volume 911 system
  • FP-C credentials

Our clinicians undergo intensive initial and ongoing medical training to meet the demands of our patients with distance learning and high-fidelity simulation.

Our Flight Nurses are specially trained in critical care medicine in addition to the standard nursing curriculum.

  • Credentialed in all states within their response area
  • 3+ years in a critical care/emergency nursing role
  • CEN, CCRN, or CFRN credentials

Our clinicians undergo intensive initial and ongoing medical training to meet the demands of our patients with distance learning and high-fidelity simulation.

LifeNet mechanics are always available to keep our aircraft mission-ready. Each base has at least one dedicated mechanic who is responsible for the safety of the aircraft.

  • FAA A&P Licensed
  • 2+ years of experience with turbine-engine aircraft
  • Experience with the assigned aircraft

AirframesOur Fleet

LifeNet of New York operates 11 aircraft - 10 helicopters and 1 airplane. These aircraft are specially outfitted to complete medical missions with crew and patient safety in mind.
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